Contact
Contact Zenetics
Questions about an order, product, return, or your Zenetics account? Send us a message and our customer support team will help.
Customer Support
Email: info@zenetics.us
Please include your order number when contacting us about an existing order.
Business Information
Zenetics is operated by EZ SALES, LLC.
502 N. Main Street #216
Weatherford, TX 76086
United States
Please note: This is our business contact address. Do not send returns to this address unless our support team specifically instructs you to do so.
Common Questions
Email us at info@zenetics.us or use the contact form on this page. For order questions, please include your order number.
Eligible purchases made directly on Zenetics.us may be returned within 60 days, subject to our Returns Policy. Contact us before sending anything back so we can provide the correct return instructions. Do not send returns to our business address unless instructed.
Contact us as soon as possible at info@zenetics.us and include your order number and a description of the issue. Photos may help us review damaged or incorrect items.
When tracking information is available, it will be sent to the email address used for your order.
Product availability is shown on the product page. If an item is unavailable, please check back later or contact us with a product question.
Orders placed through a third-party marketplace are handled under that marketplace's order, support, and return process. Please use the marketplace where the purchase was made for order-specific assistance.